F.A.Q.

The Club Industry team is committed to ensuring you have a positive experience at our event.

Are there any age restrictions?

Attendees and exhibitors must be 18 or older to attend or exhibit in the Exhibit Hall, Club Conference Sessions, or any Club Special Event. For the safety of everyone, especially your child, no exceptions will be made.

 

Do I need to qualify and present credentials to attend the show? If so, what credentials are required?

The Club Industry show is open to the trade only.

 

I did not receive a confirmation, am I registered?

If you did not receive a confirmation email, contact [email protected] or call 708-486-0767 to request a confirmation email. Or you may follow the instructions on the online registration site for Already Registered and resend your confirmation email.

 

How can I update or change my registration information?

You can update your registration information by returning to the registration web site and following the instructions for Already Registered, or you may email [email protected] or call customer service at 708-486-0767 to update your registration over the phone.

 

How do I acquire a visa letter of invitation?

If you are traveling from outside the United States, you may need a visa letter to enter the country. You may request a letter by entering the required information during the online registration process. Please note that you must finish the registration process and make payment in order to receive a visa invitation letter from Club Industry.

If you are already registered, enter your e-mail and password, click Edit Registration Information on the Dashboard and enter the required visa information.

 

How do I make a Group Registration?

When you register online, you will be given the option to "add another" or "submit registration”. Click on "add another" and repeat the registration process for each new registrant. When you are finished entering registrations, click on "submit registration" to continue to the payment page and complete your session.

Can I take photos or video recordings at Club Industry?

No photography or video recording is allowed in the Exhibit Hall, Conference Sessions or any Special Event without the express consent of Club Industry Show Management.